Privacy Policy

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1. Introduction

Your privacy is important for us, and we are dedicated to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our website and services.

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2. Who We Are

Moonland is a data consultancy firm based in Ghent, Belgium. Our address is Sint-Joriskaai 5, 9000 Ghent, Belgium. Should you have any questions about this privacy policy or our data practices, please contact us at info@moonland.be.

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3. What Data Do We Collect?

As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.

We collect and process the following types of personal data:

• Identification Data: Name, surname

• Contact Data: Email address, telephone number

• Professional Data: Company name, job title

• Technical Data: IP address

• Other Data: Any additional information you voluntarily provide through our website or other communication channels

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4. How Do We Use Your Data?

Your personal data is used for the following purposes:

• Service Delivery: To provide and manage our services and products

• Customer Support: To assist you with any inquiries or issues

• Improvement: To enhance our services and website functionality

• Marketing: To send you promotional materials, provided you have given your consent

• Legal Compliance: To comply with legal obligations and regulatory requirements

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5. Cookies

Our website uses cookies to enhance your browsing experience and to collect information about how you interact with our site. Cookies are small text files stored on your device that help us understand your preferences, remember information, and improve the overall user experience.

User Consent

Before placing any non-essential cookies on your device, we will ask for your explicit consent through a cookie banner when you first visit our website. You have the right to accept or reject cookies, except for those that are strictly necessary for the website's operation.

Types of Cookies We Use:

• Necessary Cookies: These cookies are essential for the basic functioning of our website, such as enabling navigation and access to secure areas. These cookies do not require your consent.
• Analytics Cookies: We use Google Analytics to collect anonymized data about how visitors use our website. This helps us monitor and improve the site’s performance and user experience. These cookies typically expire after [insert duration].
• Third-Party Cookies: Some cookies are placed by third-party service providers like Google Analytics. These providers may use the data collected to analyze web traffic and usage patterns. These providers have their own privacy policies that govern their use of cookies.

How We Use Cookies:

• Performance Monitoring: Analyzing user behavior to optimize site functionality.
• User Preferences: Remembering your choices and preferences on our site.

Managing and Withdrawing Consent for Cookies:

You can manage or disable cookies through your browser settings at any time. However, please note that disabling cookies may affect the functionality of our website. If you wish to withdraw your consent for non-essential cookies after initially giving it, you can do so by following this Google article.

1. How Do We Protect Your Data?

We employ robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our measures include:

• Technical Safeguards: encryption and secure servers.

• Organizational Measures: access control, 2FA for software logins, regular security audits

1. Data Sharing

We respect your privacy and will not sell your personal data. We may share your data with:

• Service Providers: Trusted third parties who assist us in operating our business

• Legal Authorities: When required by law or to protect our legal rights

• Others: With your explicit consent

1. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: You can request a copy of the data we hold about you

• Rectification: You can ask us to correct any inaccurate or incomplete data

• Erasure: You can request the deletion of your data, under certain conditions

• Restriction: You can ask us to limit the processing of your data

• Objection: You can object to the processing of your data in specific circumstances

• Data Portability: You can request the transfer of your data to another organization

• Withdraw Consent: You can withdraw your consent at any time

To exercise these rights, please contact us at info@moonland.be.

9. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data handling practices, please reach out to us:

• Email: info@moonland.be

We are committed to resolving any privacy-related issues promptly and effectively.

This version maintains the necessary legal aspects while improving readability and providing clear, user-friendly information.

[Last updated version 09/08/2024]